Consumer-grade UX inside a regulated fintech.

T H E C H A L L E N G E :

The client’s design organisation had to ship at the velocity
of a tech-first fintech with the rigour of a regulated bank.
WCAG-AA accessibility was non-negotiable on every
customer-facing surface. The existing design system
needed extension for new product surfaces tied to BaaS
partners. Senior capacity was limited against a backlog
spanning web, mobile web and native mobile — and
coordination across UX, Development, Brand, Product and
Software Engineering added drag to every release.

O U R A P P R O A C H

We embedded a senior UX designer directly into the
client’s design team, reporting to the Head of Design. The
designer operated as a full team member — carrying work
from ideation to shipped product and extending the
existing design system as they went, so every contribution
compounded instead of creating one more thing to
maintain.

W H A T W E D I D

Delivered web, mobile web and native mobile designs
from ideation through final shipped product
Created UX mockups and prototypes in Figma against
the existing style guide and component library
Partnered with UX, Development and Brand so the brand
vision carried through every design decision
Collaborated with product managers and software
engineering on solutions that scale past one release
Iterated every surface to WCAG-AA accessibility
specifications
Extended the design system with new scalable patterns
now reused across product teams

T H E O U T C O M E

Design throughput accelerated with no compromise on
accessibility or brand integrity
Design system extended — patterns now reused
across multiple product teams
Customer-facing experiences shipped with full
confidence on regulatory compliance
Vsolutions became the go-to design partner for new
product surfaces
Handoff friction reduced across UX, Development and
Product
Senior capacity added without adding headcount to
the design org